Stop losing Tuesday mornings to broken IT.
Two engineers in Oldham, one shared inbox, zero call queues. Email or WhatsApp us – the people you speak to are the people fixing it.
Pick the one that’s ruining your day.
Click the closest match – we’ll open WhatsApp with a pre-filled message so you don’t have to explain it twice.
A laptop or desktop is broken
Screen, keys, SSDs, RAM, upgrades, Windows won’t boot – bring it in or we come to you.
Email has gone sideways
Can’t send, can’t receive, hitting junk, mailbox full, 365 migration. We fix email all day.
A server or backup is misbehaving
Slow shares, failed backups, restores that didn’t restore, Domain Controller weirdness.
We had a security incident
Clicked phishing, suspicious login, ransomware suspicion, need Cyber Essentials sign-off.
We need to onboard / offboard someone
New starter, leaver, shared mailbox handover, licence cleanup, device enrolment.
Something else entirely
Printers, AV, password managers, moving office, weird cable you found. We’ve seen it.
Six months with us, in plain terms.
Fewer “it doesn’t work” days
We fix the root cause, not the symptom. Tickets drop quarter-on-quarter because the same thing doesn’t keep breaking.
Real backups that restore
We test them. Monthly. If a restore fails, we fix it before you find out the hard way.
A stack you understand
Plain-English documentation of every device, login and contract – yours to keep, not hidden behind a portal.
An engineer who knows your setup
Same two people, every time. No explaining your network to a stranger at 4:52pm on a Friday.
Peak Dental recovered from ransomware without paying a penny.
Locked out of records on a Monday morning. We had tested, air-gapped backups. Clean rebuild overnight, patient system back before first appointment Wednesday. No ransom, no ICO breach notification needed.
“Hands-on, proactive, and incredibly responsive. They don't just offer quick fixes, they provide long-term solutions that keep our systems running efficiently.”
“Responsive, knowledgeable, and handled my enquiries with professionalism. Took the time to understand my needs and delivered exactly what I was looking for.”
“Always on hand to help and quick response time to any requests. Excellent company to deal with, would highly recommend.”
Getting help is four steps, not forty.
Email or WhatsApp
Tell us what’s up. One of two engineers picks it up – no ticket-triage team.
We scope
Short call or WhatsApp thread to agree what needs doing and roughly how long.
We fix
Remote in minutes, or on-site same/next day across Greater Manchester.
You get a report
Plain-English notes of what we found, what we did, and what to watch next.
Who you’ll actually be working with
Two engineers, one office in Oldham. No outsourced helpdesk, no overseas queue – the people you email are the people who fix it.
Mofussir Ali
Runs the technical side of STSPC. Networks, servers, infrastructure design — the engineer you want when it has to actually work.
Mahmood Ali
First point of contact for new clients. Scopes the work, keeps you in the loop, and rolls up sleeves on hands-on repairs when the queue calls for it.
Still running IT on hope?
Send us a three-line email describing the last thing that broke. We’ll reply with what we’d do, how long, and what it costs.